Bryce Covert

Editor

Recent Posts by Bryce Covert

  • Employers and Banks Bilk Workers with Payroll Cards

    Nov 16, 2011Bryce Covert

    A new trend has emerged in which low-wage employers pay their workers with unregulated, high-fee prepaid debit cards.

    A new trend has emerged in which low-wage employers pay their workers with unregulated, high-fee prepaid debit cards.

    While Bank of America backed down in the face of public outrage against charging customers $5 for using a debit card, there's been a focus lately on the fact that big banks still charge customers for using cards -- it's just that the cards are prepaid debit cards, and the money loaded onto them is from government benefits. Janelle Ross at the Huffington Post had two hard-hitting exposes on how banks are profiting from the distribution of unemployment benefits. I followed up to point out that they also make a killing off of distributing food stamps, even more so because they make money off of both fees from customers and payments from governments for taking the work off of their hands.

    Felix Salmon points out that this trend shouldn't have to be negative. Checks, he says quite vehemently, are outdated. "They're expensive, insecure, anachronistic, and dangerously reliant on the less-than-stellar delivery record of the US Postal Service," he writes. Checks are "a technology which deserves to be killed off with extreme prejudice."

    Missing from the discussion of unemployment benefits and food stamps is the fact that low-wage employers are now turning to the same idea. But perhaps it would seem on its surface that employers who are similarly doling out money -- this time, salaries and wages -- without the use of paper would be a win for everyone. Wal-Mart, one of the most gargantuan of low-wage employers, announced last year that its payrolls would be distributed completely paper-free. For employees with traditional bank accounts, that means they can simply get their checks through direct deposit. But for the 17 million unbanked Americans, that won't be possible. The solution for them is the payroll card, which is basically a prepaid debit card with wages loaded onto it. According to a company spokesperson, about half of its 1.4 million employees use direct deposit. That leaves the other half, about 700,000, with no option except payroll cards. Wal-Mart isn't alone in this practice. The FDIC estimates that these cards were used to distribute $15.9 billion in wages in 2007; that number is expected to reach $60 billion by 2014. One group estimates that there will be over 17.5 million cards in use this year alone. Where Wal-Mart goes, the industry will follow.

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    And some will win out from this arrangement. Trees stand to benefit from the approximately 200,000 pounds of paper no longer required to process Wal-Mart's paychecks, saving 3,116 of them from being chopped down. Because of this, the company also stands to save substantial money. By eliminating 18 million paper paychecks per year (with the conservative estimate that each check costs the company $2), it will net $36 million in savings from no longer cutting the checks -- which doesn't factor in saved resources from labor and distribution.

    But will the employees benefit? True, cards can be more convenient, and Wal-Mart is so generous as to allow them to load paychecks from other jobs onto the cards. But as the Consumers Union and National Consumer Law Center have pointed out, "the employer's benefit could be the employee's burden if the cards have high and numerous fees, offer payday-loan type credit features or are simply too complicated or difficult for employees to use." Just as with regular prepaid debit cards, which are almost completely unregulated and come with a host of fees, workers can face charges for ATM transactions, point-of-sale purchases, not using the card, replacing the card, overdraft transactions, live customer service, reloading the card, or getting funds by check. The Consumers Union and NCLC offer some helpful ways to protect workers, including providing written disclosure of terms and conditions (like these fees) before issuing cards, giving employees the chance to opt out of the cards, and keeping the cards from offering payday-lending type features. But while many states have enacted regulations on payroll cards, they aren't uniform, and some still have no regulations at all.

    While employers benefit from the use of these cards to the possible detriment of their workers, the other players that make money from this arrangement are the banks and servicers who facilitate the cards. The banks are set to lose $14 billion this year due to new laws tamping down on how much they can charge merchants for debit swipe fees. But those rules won't apply to transactions with prepaid debit cards, whether they be for unemployment benefits, food stamps, or wages. Ross spoke with an industry analyst, who estimates that banks are aiming to recoup 30 to 50 percent of what they're losing from swipe fees through other fees such as these. But as Ross reports, "Banking experts say the real money lies in the fees the bank collects for a range of services," and it's not hard to see why when they have open season to charge consumers for anything. The potential convenience of a card is endangered by the possibility of wages being whittled away by fees.

    Bryce Cover is Editor of New Deal 2.0.

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  • The City's Attack on Information

    Nov 15, 2011Bryce Covert

    Books dumped in the garbage. Press intimidated and shut out. These are not the signs of a functioning democracy.

    Books dumped in the garbage. Press intimidated and shut out. These are not the signs of a functioning democracy.

    In recent weeks, one of Occupy Wall Street's perhaps greatest victories became crystal clear: since the protests took off, the number of news stories talking about inequality has skyrocketed. This is perhaps one of the movement's greatest strengths: the spreading of information about issues that were previously ignored, if felt viscerally by most Americans. Growing income inequality has been no secret, but few were talking about it on a national scale until the movement put it on the radar.

    The discussion and dissemination of information is a hallmark of the movement. On any given trip down to Zuccotti Park, by far the most common activities I observed were teach-ins on various issues surrounded by smaller, informal conversations ranging from crony capitalism to bank bailouts to student debt. The way most illustrious thinkers got involved with the movement was to visit the encampment and share their wisdom. This love of information was also embodied in Occupy's call for transparency. Protesters seek a government whose operations are open to the public and not just to lobbyists, one that is accountable and accessible to its citizens. Signs like this said it simply:

    transparency

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    But perhaps no greater embodiment of this love of information and knowledge was the People's Library. The first time I went to donate books it consisted of a dozen or so bins neatly arranged by category and title; the last time I was there it had grown to become one of the largest pieces of infrastructure in the park, insanely well organized and beautifully displayed:

    library

    It's perhaps most chilling to me, then, that when I awoke to news of the evacuation it quickly became clear that police simply threw all of those carefully donated and organized books in the trash. The symbolism of a militarized police force piling thousands of incarnations of our country's knowledge and history into dumpsters is hard to escape today.

    To top it off, the press was barred from entry and the few who snuck their way in were treated terribly. Those who tried to reason with the police that they had media credentials and therefore should be allowed access to cover events in a public space were rebuffed. As Rosie Gray of the Village Voice tweeted, "Me: 'I'm press!' Lady cop: 'not tonight.'" Those who were able to find their way past the barricades were purportedly arrested and roughed up. Freedom of the press is ingrained in the DNA of our country. Why? Because without it, citizens remain in the dark. Opacity reigns. Corruption can fester and citizens become less engaged.

    Mayor Bloomberg claims the raid was to protect people, including the protesters, from supposed dirtiness and violence. But who is protected when information is blocked or destroyed? Only those doing deeds that can't stand up to the scrutiny of transparency. Information is one of the most powerful tools of a functioning democracy. It suffered a blow last night.

    Bryce Covert is Editor of New Deal 2.0.

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  • Move Your Money. But Be Careful Where It Goes.

    Nov 10, 2011Bryce Covert

    A word of warning to those fleeing big banks and bringing their money to nonbank lenders.

    A word of warning to those fleeing big banks and bringing their money to nonbank lenders.

    This past Saturday was "Bank Transfer Day," in which 40,000 frustrated customers joined the 650,000 who had already switched their money out of bank accounts with the Too Big To Fail behemoths to smaller community banks. The preliminary results are encouraging: on that day alone, customers deposited $90 million with credit unions and had moved $4.5 billion in the weeks leading up to it.

    It's easy to understand frustration with these banks. It wasn't too long ago that Bank of America and a handful of others were threatening to charge customers for using debit cards, even though profits from consumers are helping keep some of these banks afloat. Bank fees can add up, particularly for lower income people who may not be able to keep minimum balances, use direct deposit, avoid overdraft fees, and otherwise stay away from banking fees.

    But that frustration may be leading some into the arms of even more pernicious institutions: those that serve the unbanked. Before Move Your Money, about a quarter of American families, or 60 million people, were already considered unbanked or underbanked, meaning that they have little to no relationship with traditional banks. But someone has to fill that hole. Those who step in see a real business opportunity, as the ranks of the unbanked are growing.

    The traditional stand-ins are payday lenders, check cashers, and prepaid debit card companies. The first problem with these institutions is that they avoid the scrutiny and regulation that is supposed to reign in traditional banks (although the CFPB stands to change all of that). On top of that (and likely because of it), they come with extremely high interest rates and hidden or unexpected fees. For example, payday loans can come with interest rates that exceed 450 percent when annualized. That doesn't include fees, which can include an upfront $45 -- no small price for those with stretched budgets. Check cashers often skim between 2 and 4 percent of each check's value. That could add up to $40,000 over a customer's working life.

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    Prepaid debit cards are a burgeoning market in and of themselves. It's expected that Americans will load $37 billion onto prepaid cards this year, and by 2013 that number is expected to reach $672 billion. This could mean killer profits for those offering the cards. But an AARP study found that they "may actually be an expensive alternative to traditional banking sources" due to monthly costs and other fees. Consumers can be hit with fees for using ATMs, calling customer service, activating an account, or simply not using the card.

    All of these loosely regulated institutions have been making tidy profits from the gap between traditional banks and mattress stashing. Now new entrants are getting into the game, showing the perceived business potential in offering these products. The New York Times reported this week that Wal-Mart has slowly been building up an offering of financial services. More than 1,000 locations across the country let customers cash checks, pay bills, wire money, or load cash onto prepaid debit cards. As with everything else it sells, it's found a way to offer things on the cheap: it offers cards that normally cost $4.95 to buy and $5.95 a month to maintain for $3 for each fee. It only charges 1 percent to cash checks under $300 and a flat rate of $3 per check for checks from $300 to $1,000. But these fees can still add up.

    Beyond being swindled by fees and interest rates, banking with nonbank institutions supports businesses that are likely no better than the large banks. Taking money out of Bank of America and bringing it to Wal-Mart is no way to free yourself of the corporate world. And shady nonbank lenders that escape regulatory scrutiny don't need to be bolstered with our business.

    So yes, move your money. Just be careful where you put it.

    Bryce Covert is Editor of New Deal 2.0.

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  • How Banks Take a Big Bite Out of Government Benefits

    Nov 2, 2011Bryce Covert

    What might look like a win-win for state governments and beneficiaries only serves to harm them -- and send profits to some of the largest banks.

    What might look like a win-win for state governments and beneficiaries only serves to harm them -- and send profits to some of the largest banks.

    Consumers witnessed a victory this week when Bank of America backed off its threat to institute a $5 fee for using a debit card, following a public outcry that led most of the other big banks to foreswear similar moves. But not everyone has been spared debit card fees. As Janell Ross pointed out at The Huffington Post yesterday, banks are making nice profits from doling out government benefits through prepaid debit cards.

    It's obvious that in a sour economy like ours, usage of programs like unemployment benefits, food stamps, and cash assistance will skyrocket. It used to be that most of these programs distributed actual money to beneficiaries. Food stamps were quite literally stamps. These days, however, things have been 'modernized' so that many benefits come through prepaid debit cards administered by banks like JP Morgan, Bank of America, and other behemoths.

    So what's the problem? Doesn't this just make it more convenient for users? Isn't plastic easier than cash?

    The first problem is that users, who are clearly already strapped for cash if they're turning to government benefits, are finding themselves hit with fees for using the cards. As an example, Ross points to one analysis that California families will pay over $16 million in surcharges to access benefits this year. While there has been a lot of action around limiting swipe fees and much outrage at charging customers to use regular debit cards, prepaid debit cards are a whole other animal. Even consumers using them to access their privately earned money may be charged for buying the cards, swiping the cards, and withdrawing money. And people getting benefits through them aren't any exception: they face charges for withdrawing money too many times, using an out-of-network ATM, drawing more money than is in the account, leaving the card inactive for a certain period of time, and some even charge per purchase.

    Secondly, big banks are making a tidy profit by acting as middlemen for what should be publicly provided services. In just three months, from July and September, Ross reports that U.S. Bancorp, which provides unemployment benefit debit cards, made $357 million in revenue in the division that handles the cards. That amount is more than one-fourth of its total revenue. I previously reported that JP Morgan made $5.47 billion in net revenue for most of last year in the division that handles food stamp cards, and it was up two percent is the last three months of the year. The head of the division himself has said, "Volumes have gone through the roof in the last couple of years... This business is a very important business to JPMorgan in terms of its size and scale."

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    And while banks only make money off of unemployment benefits by charging fees to use cards, they are paid directly by state governments to administer food stamps. Florida, for example, paid JP Morgan $50 million over the last three years to administer the program. The bank is paid for each case it handles, meaning its profits rise as the rolls of those using food stamps rise (and numbers are really rising -- they were up to 43.6 million Americans in February).

    And there is a third, larger problem: it's another iteration of what Suzanne Mettler has nicely termed the "submerged state." The submerged state encompasses government policies that have become more and more skewed toward hidden delivery mechanisms: from student loans subsidized by the government but offered by private banks, to tax incentives and tax breaks to aid people and encourage shared values, to benefits and services that are contracted out to private players. The direct role of the government in all three of these is obscured or completely invisible to the average American.

    This is problematic in two ways. The first is that, as pointed out above, hefty profits accrue to the private sector when it can exploit the gap between the government and its beneficiaries. This isn't equally shared across the entire economy, however; most of the profits go to the FIRE sector, which Mettler points out have "outpaced growth in other sectors of the American economy... not from 'market forces' alone but rather from their interplay with the hidden policies that promoted their growth and heaped extra benefits on them." More profits mean more money to spend on lobbying to protect the very policies that allow them to profit off of these services. Rinse, wash, repeat.

    It also affects political engagement. Mettler is famous among a certain subset of the blogosphere for a chart showing that majorities of people surveyed who had in fact benefitted from government programs -- many of them belonging to the submerged state -- said they had never "used a government social program." This is the larger danger of allowing the private sector to carry out government programs: "polices of the submerged state obscure the role of the government and exaggerate that of the market, leaving citizens unaware of how power operates, unable to form meaningful opinions, and incapable, therefore, of voicing their views accordingly," Mettler writes. It will only lead to a less engaged, and therefore less democratic, electorate.

    Contracting banks out to provide benefits through plastic cards may at first glance seem like a win -- governments are spared the hassle of delivery, beneficiaries are spared the hassle of paying with cash -- but in the end it only benefits the banks.

    Bryce Covert is Editor of New Deal 2.0.

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  • Debt, Unemployment, and Income Inequality are Public Health Issues

    Oct 26, 2011Bryce Covert

    The economic problems facing the average American can affect much more than a bank account.

    One loud message from Occupy Wall Street is an outcry against income inequality. The flipside of that issue, and another grievance of the movement, is sky-high levels of personal debt. When working Americans are taking home less during the recovery, and have seen their share of national income falling for three decades, they must turn to debt to plug the holes and cover the basics. And there are millions of Americans who aren't even lucky enough to have a job right now.

    The economic problems facing the average American can affect much more than a bank account.

    One loud message from Occupy Wall Street is an outcry against income inequality. The flipside of that issue, and another grievance of the movement, is sky-high levels of personal debt. When working Americans are taking home less during the recovery, and have seen their share of national income falling for three decades, they must turn to debt to plug the holes and cover the basics. And there are millions of Americans who aren't even lucky enough to have a job right now.

    All of these grave economic concerns also are also issues of public health. Striklingly, it turns out that each of the protest's main causes -- income inequality, unemployment, and high levels of debt -- are all making us unhealthier.

    Foreclosure is now shown to not just be a financial strain, but a mental and physical one. As Craig Pollack and Julia Lynch write in the New York Times, "A growing body of research shows that foreclosure itself harms the health of families and communities." The authors cite a paper released by the National Bureau of Economic Research that found people who live in places with high rates of foreclosure -- New Jersey, Arizona, California, and Florida -- are at significantly more risk of being hospitalized by diabetes, high blood pressure, and heart failure. The authors found that in their own survey, 32 percent of people facing foreclosure in Philadelphia reported missing doctor's appointment and 48 percent had let prescriptions go unfilled, which is "significantly higher" than other people in the area.

    It's not just a risk to physical health, but also greatly affects mental health. More than one-third of those in their survey had symptoms of major depression. The NBER study found a higher number of suicide attempts. And for every 100 foreclosures, that study found a 12 percent increase in anxiety-related hospitalizations and emergency room visits.

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    It's pretty clear that foreclosures, as Mike Konczal says, are a lose-lose-lose situation financially. Neither the borrower, the lender, nor the community benefit -- they all suffer. It's also clear that they're a lose-lose situation in terms of health.

    It's not just foreclosure that's affecting our health. Unemployment also takes its toll. As the Washington Post reported, "A 2009 survey by Mental Health America, a mental health advocacy group, concluded that the unemployed were four times more likely to report symptoms of mental illness than a working individual." Another study by Rutgers University's John J. Heldrich Center for Workforce Development found highly increased levels of stress for the jobless, and 11 percent sought professional help for depression in the past year. These findings are corroborated by larger research, which finds a strong correlation between high levels of unemployment and suicide, an a recent CDC study found that "the U.S. suicide rate has ticked up every time the economy has fallen into recession since the 1929 stock market crash."

    And last but not least, the very issue of income inequality itself, a phenomenon starkly on the rise for the last three decades, is making us sick. More than income or absolute wealth, inequality that has the biggest impact on health, Time reports. This plays out across the globe:

    At a basic level, a country's overall economic success does predict its people's well-being, but the healthiest and happiest countries in the world are not the richest. Rather, they are countries where wealth is shared widely and more equally... Indeed, in country-to-country comparisons, researchers find that the greater the difference between the richest and the poorest in a society, the worse off everyone in that society seems to be.

    Japan and Scandinavia, which have more equal societies, also experience "greater life expectancy, lower infant mortality, reduced obesity, heart disease and mental illnesses, and lower rates of murder and addictions."

    These financially related health problems will end up creating a vicious cycle, as many people do not have the money to treat them and may even turn to credit cards to pay for health care, landing themselves in more debt. Not to mention that health issues can even come in the way of finding a job for those who are unemployed. It's important to keep in mind that the economic problems facing so many Americans today have impacts far beyond their wallets.

    Bryce Covert is Editor of New Deal 2.0.

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