Are you in the hospitality career and you are considering including breakfast in the morning to your guests? If so, you are in the right place. Adding a breakfast is a great idea that will mean your guests start the day and perhaps even leave your hotel for the last time feeling satisfied and on a good note. Although there is a little more work that will need to be done, it will end up being worth it in the end. There are a couple of great things that will help make this even more of a success. Keep reading to find out what they are and more hotel industry trends.
Anything is better than nothing
It’s first important to remember that people love getting a free breakfast. They find it as a sudden hassle in their day if they need to go out and grab it. A lot of people also just expect the hotel to have breakfast for them so it leaves a bad taste in their mouths when they come downstairs in the morning or when they are checking in and they suddenly don’t have it. This means that almost anything is better than nothing. Although we recommend having more than just some cereal and bread out, it is important to realize that that will still allow people to get a quick bite to eat before they start their day. This will still leave them feeling happier than if there was nothing.
Share what you serve
It’s important to prepare people for what they are about to eat at breakfast. If you only have cereal and bread, make sure not to put pictures of meat and hashbrowns, this will end up throwing people off. If it’s a hot breakfast, state that, if not, you can use terms like a simple breakfast or a quick bite to eat on your way out. Let the receptionist know that they should share what you are serving on a regular basis and it should be on your website.
Only make a small amount of what you may throw out
It is a hard line between not making enough and making too much that you will end up wasting the food. That means that you need someone to keep an eye on the food. Especially the food that needs to be cooked. How many people are coming to eat? Do you normally have a sudden rush at the end? These are things you need to keep in mind. Although fresh food is always great, you cannot end up reusing it the next day. Try and stock up on things you are able to reuse and simply keep an eye on things you will end up needing to throw away.
Have staff out to assist
The next tip we have is for staff to be assisting you. Staff should be available to bring the new breakfast in when the plates are empty and ensure that the area stays clean. This will help to keep your guests satisfied and to keep them happy. Make sure that you have one extra staff member to assist in this process. We promise you, it will make a world of a difference.
More looks better
Have the basics
It’s important regardless of what you have out, that you have the basics. This means that you have out the carbs. Things like oatmeal don’t cost a lot, but guess what? They also don’t cost a lot to you. Regardless of what you have out, it’s important that you have out the basics so that your guests know what is out there. There expect the basics, what else are you going to have out there. If you have the basics, that means that at least you have what they expect out there. Like we have said before, that is what they expect to have out there. Give them the minimum of what the expect, if not a little more to help their stay be as memorable as possible.
List your specific stop time
It’s important if you do have breakfast available that you list the time it is available to be eating. People won’t like showing up and it is no longer available. That means at check-in, make sure they are notified at that time first. You also should have it placed in the room stating this and finally somewhere in the lobby too beside where the breakfast items will be.
Keep water and coffee out during the day
The final tip is to make the overall experience great for them. You can do this by having water and coffee out to drink during the day. This means that nothing goes unused and has to go bad (or at least not much coffee) and it’s a nice gesture that will affect the guests even in a positive way if they are not taking it. It’s the little things that really count and add up for their stay.
As you can see, there are so many different ways to incorporate breakfast into your hotel. It’s first important to realize that any breakfast is better than no breakfast at all. People will be happy you have a free breakfast out for them in the first place. Make sure you take the time to find out what your guests will want in order to provide them the best service possible so that they leave a review and tell their friends about their great experience. Good luck grabbing a great breakfast for your future guests!